Synnott Lawline Solicitors Privacy Notice (website)
Updated October 2025
This notice relates to our privacy practices in connection with this website and any digital advertising platforms, specifically including Meta (Facebook/Instagram) Lead Forms, where you submit your details. Synnott Lawline fully respects your right to privacy and will not collect or publish any personal information about you through this website or digital forms without your clear permission. Any personal information which you volunteer to Synnott Lawline will be treated with the highest of standards of security and confidentiality.
Who we are – Synnott Lawline Solicitors, Personal Injury Law
We are Synnott Lawline Solicitors of Lawline House, High Street, Dublin 8. You can contact us at this address by post or by email at info@lawline.ie. Our data protection representative is Michelle Synnott and she may be contacted via email at michelle@lawline.ie.
Why we process your data, the lawful basis for processing your data and who we share it with
The legal basis for this processing is our legitimate interest in the administration and operation of our legal services as well as our legitimate interest in marketing and promoting our firm’s legal services. Where possible, unsubscribe buttons in our communications are included, so you can opt out of receiving such communications at any time.
We share this data with our CRM system. It only processes this data, and data is retained for no longer than required by law. For further information, please see our Data Retention Policy/Schedule.
a. For People Who View and Interact with Our Website or Digital Forms:
This covers individuals who submit information via a “Contact Us” form on our website or who submit a Lead Form directly within a Meta (Facebook or Instagram) advertisement.
| Purpose of Processing | Lawful Basis for Processing | Data Shared With | Data Retention |
| To respond to your query when sent through our ‘contact us’ form on our website or a Meta Lead Form on social media. | Our legitimate interest in administering and operating our legal services and responding to prospective client inquiries. | Our Client Relationship Management (CRM) system provider. They only process this data to provide us with their service. | We will retain this data for no longer than is required by statute. For further information, please see our Data Retention Policy/Schedule. |
| To sign up to our newsletter when you request subscription through our website. | Your consent (when you tick a specific sign-up box). | Our email marketing service provider. | Data is held until you unsubscribe (which you can do at any time). |
| To provide a better user experience on our website. | Our legitimate interest in maintaining an effective and user-friendly online presence. | See our separate Cookies Policy for details on third-party analytics and advertisers. | See our separate Cookies Policy for details. |
B. For Our Potential Clients (Excluding Those Just Requesting a Response to a Query)
| Purpose of Processing | Lawful Basis for Processing | Data Shared With | Data Retention |
| In order to market the services of our firm (e.g., sending out general legal updates or promotional newsletters). | The processing is necessary for the purpose of the legitimate interests of our firm in promoting our services to relevant audiences. We always include an unsubscribe button in our communications, so you can opt out at any time. | Our email marketing service provider. | We will not retain this data for longer than is necessary. Please see our Data Retention Policy/Schedule. |
C. For Solicitors and Barristers That We Liaise With on Client Matters
| Purpose of Processing | Lawful Basis for Processing | Data Shared With | Data Retention |
| In order to liaise with you about our client matters. | The processing is necessary for the purposes of the legitimate interests pursued by our firm in representing our clients. | Our Practice Management System and our email service provider to store your contact information with our client file. | We will retain this data for no longer than is required by statute. For further information, please see our Data Retention Policy/Schedule. |
D. For Job Applicants to the Firm
| Purpose of Processing | Lawful Basis for Processing | Data Shared With | Data Retention |
| To recruit new employees, ascertain your suitability for a specific role, and contact you to arrange interviews. | The processing is necessary for the purpose of the legitimate interests of our firm in recruiting new staff. | Our contracted recruiter to make a shortlist of candidates (they are not permitted to use this data other than on our behalf). We may also use our email service provider. | Should you be unsuccessful, we will not retain your personal data or CV. Please see the privacy notice in the job advertisement for further information. |
Social Media Forms (Meta Lead Forms)
When you submit a form from a social media platform, such as a Meta Lead Form on Facebook or Instagram, the data you enter is transferred to us for the purposes outlined in section A above.
Crucially, by submitting a Meta Lead Form, you are requesting that Synnott Lawline Solicitors contact you regarding the specific service advertised.
- Lawful Basis: The lawful basis is our legitimate interest in responding to your direct inquiry.
- Data Usage: Your data will be used to contact you regarding our services, understand your needs, and, if appropriate, assess if we can take your case.
- Opt-Out: As this is an inquiry, not a general marketing subscription, you can ask us to stop contacting you at any time by emailing info@lawline.ie or informing the person who contacts you.
- Third Parties: We will not share your information with third parties except as required by law or with service providers (like our CRM system) who assist us in our business operations, and we will ensure they protect your data.
You have the right to access, correct, or delete your data by contacting us at info@lawline.ie.
Transfers of Data Outside the European Economic Area
We do not process data outside the EEA.
Third-Party Websites
This privacy notice does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website to which this website contains a link. The inclusion of this link on the website does not imply endorsement of the linked website by us.
Additionally, we may provide you with access to a third-party functionality that permits you to post content to your social media account(s). Please note that any information that you provide through use of this functionality is governed by the applicable third parties privacy policy, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your Rights Relating to Personal Data
You have the following rights under the GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:
- Right to Access the Data – You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
- Right to Rectification – You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.
- Right to Erasure – You have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the Right to be Forgotten.
- Right to Restriction of Processing or to Object to Processing – You have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
- Right to Data Portability – You have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine-readable format.
In order to exercise any of the rights set out above, please contact us at the contact details at the start of this privacy notice.
If we are processing personal data based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal.
If you are unhappy with how we process personal data, we ask you to contact us so that we can rectify the situation. You may also lodge a complaint with a supervisory authority. The Irish supervisory authority is the Data Protection Commission.
Requirement to Process Personal Data
You may browse our website without providing us with any personal data and this will not affect your ability to view our website. If you do not provide us with your information for the purposes described above, we cannot send you our newsletter, respond to your queries sent through our contact us form or Meta Lead Form, or liaise with you on client matters or assess your suitability for a role within our firm.
Automated Decision-Making and Profiling
We do not use any personal data for the purpose of automated decision-making or profiling.
If you have any queries, please contact us at info@lawline.ie, Phone 01 453 7890, Synnott Lawline, Lawline House High Street, D08Cx34
