New Client Information

Thank you for your Signature and instructing our Legal Team to look after your Injury Case. We will now commence Legal Proceedings.

Phone: 014537890

Email: info@lawline.ie

Our Services to you as a Valued Client

We will now commence legal proceedings for your your personal injury case on the basis of the facts which you have outlined to us.  You have on file a copy of our Memo of your instructions.  If this Memo contains any inaccuracies you should let us know as soon as possible. We are happy to answer any queries you may have but also see below information that may be helpful during your case. Our office is open Monday to Friday 9.00 am to 5.30 pm.

We give legal advice which we are happy to confirm in writing or email at your request. All advice is given for the benefit of the client only and cannot be relied upon by any third party.

Confidentiality

We observe the utmost confidentiality with regard to client’s affairs and no confidential details are disclosed to any third party save in accordance with instructions received, disclosure we deem necessary or appropriate for the matter concerned or where obliged by law.

Availability and Appointments

Appointments are given on request at the earliest opportunity. During the current Covid 19 Pandemic, where possible, we are meeting with clients remotely. We will be courteous in all our dealings with you and give prompt attention to all communications.  Our office is open Monday to Friday 9.00 am to 5.30 pm.

We endeavour to act promptly and efficiently to identify the relevant issues and advise on possible courses of action. And we will keep you informed of the progress of your affairs on an ongoing basis. We will respond quickly to your letters, emails and phone calls.

Efficiency

Once instructions have been accepted we will progress your affairs efficiently. We will inform you of any developments which will significantly affect your file.

Complaints

If you have any complaint please set it out in detail in writing or email and your file will be reviewed and a reply will be issued. This does not affect any statutory rights. Any matter of concern to a client should be sent to us in writing or email to enable us deal with it effectively.

No Win No Fee Explained

No Win No Fee – This is the legal term used to describe how solicitors take on a case where they pay the costs of the litigation so Irish Law Firms who operate on this basis pay for the medical reports, stamp duty, experts fees and all other legal costs associated with your personal injury case. It is a common practice for specialised personal injury firms to operate on a “no win no fee” basis. Solicitors are not allowed advertise no win no fee services.

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Starting Your Injury Case

If you have suffered injury, loss, damage or expense as a result of the negligent act of omission of another party, then you may be entitled to claim from that other party or his/her insurers. Starting a case with our legal team is a seamless process. Subject to certain very strict exceptions, you have two years from the date of your accident to commence legal proceedings. A different claims policy is in place for Children under 18.

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How Much is My Claim Worth?

Personal Injury Claim amounts are difficult to value at the outset of any case but the value of your case in terms of General Damages will depend on the severity of the injury, the pain, suffering and inconvenience resulting  from the length of time to recover and the prognosis for the future. In addition, you are entitled to claim for all financial losses and expense sustained by you as a result of the accident.

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